Privacy Policy
ACA CARE MANAGEMENT, LLC (“ACA Care Management”) respects the privacy of
individuals who visit our website and communicate with our organization. This policy explains the
types of information we may receive through our online presence, why we may use that information,
and the considerations that apply when communicating with us about prosthetic engineering
projects.
Information You Choose to Share
Most personal information reaches ACA Care Management when someone contacts us directly. This
may occur when an organization requests information about our engineering capabilities, discusses a
potential project, communicates regarding an existing business relationship, submits an employment
inquiry, or sends other correspondence.
The information provided can include a name, business or organization, professional role, telephone
number, email address, and the contents of the communication. A project inquiry may also contain
information about technical requirements, prosthetic concepts, engineering objectives, development
requirements, or other business matters.
We use this information as reasonably necessary to respond to the communication, evaluate
prospective work, conduct business correspondence, maintain appropriate records, and support
legitimate organizational activities.
A Note About Patient and Health Information
ACA Care Management provides prosthetic engineering services to organizations developing
prosthetic technologies. We do not provide medical diagnosis, treatment, prosthetic fitting,
prescribing, or patient-care services through this website.
General website forms, email addresses, and other ordinary inquiry channels are not intended for the
submission of patient medical records, protected health information, detailed clinical histories, or
other sensitive health information.
Organizations working with ACA Care Management should not transmit identifiable patient or
clinical information through general website channels unless its disclosure is appropriate for the
engagement and an authorized method of handling that information has been established.
Technical and Proprietary Project Material
Prosthetic development can involve confidential designs, engineering specifications, research
information, biomechanics data, product concepts, and other proprietary materials.
Prospective clients should avoid sending confidential or restricted technical information through an
initial website inquiry unless appropriate arrangements for exchanging such material are already in
place. The submission of unsolicited technical material does not, by itself, establish confidentiality
obligations or a professional engagement beyond those imposed by applicable law.
Information Generated Through Website Use
Normal operation of the website may generate limited technical information. Depending on the
technologies used to operate the site, this can include an IP address, browser or device
characteristics, operating system information, pages accessed, referring information, and similar
technical activity.
Such information may be used to maintain website functionality, identify technical problems,
protect website security, understand general site usage, and improve the online experience.
Sharing and Disclosure
ACA Care Management does not sell personal information collected through this website.
Information may be made available to vendors and professional service providers that support
legitimate functions such as website hosting, information technology, communications, security, and
business administration. These parties receive information only where reasonably necessary for the
functions they perform.
Within an established engineering engagement, information may also be exchanged with authorized
project participants according to the requirements of the work and the agreements governing the
relationship.
We may disclose information when required by applicable law, court order, legal process, or
governmental authority. Disclosure may also occur where reasonably necessary to protect our legal
rights, systems, property, or security.
How Long Information Is Kept
We do not retain every website communication indefinitely. Retention depends on why the
information was received and whether it remains necessary for business correspondence, project
administration, recordkeeping, contractual requirements, dispute resolution, security, or legal
compliance.
Information that becomes part of an established client or engineering engagement may be subject to
different retention requirements than an ordinary website inquiry.
Protecting Information
ACA Care Management uses reasonable administrative and technical measures intended to
safeguard information under its control. The measures appropriate for particular information may
depend on its nature and the systems through which it is handled.
Internet communications carry inherent risks, and no website, email system, transmission method, or
electronic storage environment can be guaranteed to provide absolute security.
